Privacy Policy

This Privacy Policy explains how HiREO, operated by Royal Bengal AI, collects, uses, and protects information when you use the Service.

1. Information We Collect

Account data: name, email, company, and login credentials.
Candidate data you upload: CVs, contact details, application answers, interview notes and transcripts.
Integration data: with your permission, emails/calendar via Gmail (Nylas) and social accounts via Zernio.
Usage data: logs and analytics needed to operate and improve the Service.

2. How We Use It

To provide recruitment features — CV analysis, scoring, scheduling, messaging, and letters.
To process payments and manage your subscription.
To secure, maintain, and improve the Service.

3. AI Processing

CV text and interview transcripts are sent to AI providers (e.g. Google Gemini, OpenAI) solely to generate analysis, scores, and drafts for your workspace. We do not sell your data or use candidate data to train third-party models.

4. Data Sharing

We share data only with the sub-processors needed to run the Service — including Supabase (database & storage), Stripe (payments), Nylas (email/calendar), and AI providers — and only as necessary to deliver the features you use. We do not sell personal data.

5. Data Isolation & Security

Each customer’s data is isolated per tenant. Access is restricted, traffic is encrypted in transit, and secrets are stored securely. See our Terms for your responsibilities as data controller.

6. Retention

We retain data for as long as your account is active or as needed to provide the Service. You can delete candidates, projects, and other records from within the app; deleting your account removes associated data subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you (and candidates whose data you process) may have rights to access, correct, or delete personal data. Submit requests to team@royalbengal.ai.

8. Contact

For privacy questions, email team@royalbengal.ai or visit our contact page.